Delete your Headwind Planner account and data
Headwind Planner, by Nathan Kratzer (ABN 94 395 977 128). Last updated 22 October 2026.
You can delete your Headwind Planner account, and everything saved with it, at any time. There are two ways.
1. In the app (straight away)
- Open Headwind Planner and sign in.
- Tap Your account (at the top, or at the bottom of the screen).
- Open Delete my account and tap Yes, delete my account.
Your account is deleted immediately.
2. By email (within 30 days)
Email [email protected] from the email address you sign in with, with the subject "Delete my account". You can also use the contact form on our home page. We'll delete your account within 30 days and email you when it's done.
What is deleted
- Your sign-in (your email address).
- Your saved rig (vehicle, caravan and weights), settings and current trip.
- Your saved trips stored in your account.
What is kept, and for how long
- Records of payments and of your agreement to our terms, because the law requires us to keep them (generally up to 7 years for payment records). Pro subscriptions are paid through Google Play or the App Store, so they hold your payment details, not us.
- Problem reports you sent, which are deleted automatically after 90 days.
- Anonymous counts (such as the number of devices that opened the app on a day). These contain nothing that identifies you.
Deleting data without deleting your account
- Saved trips: open Your account and tap Delete next to any saved trip. Saved trips synced to your account are also deleted automatically 30 days after the day you set off, unless you chose to keep them.
- Trips on this phone only: turn on Trips on this phone only at the top of the Trip screen, and your saved trips are moved off our system onto your phone.
- Everything on your device: tap Reset the app to brand new at the bottom of the app.
- Or email us and tell us what you'd like deleted.
If you pay for Pro
Deleting your account doesn't cancel a subscription. Cancel it in Google Play (Payments and subscriptions) or in your Apple ID settings, so you aren't charged again.
More about how we handle your information is in our privacy policy.